Helping Leaders Communicate with Confidence and Clarity
CCS offers you the customized solutions you need to engage employees, improve performance, and drive results.
GROW
your business by leveraging your unique messaging to tell your story
ENGAGE
and recruit motivated employees to deliver results
DEVELOP
communication plans and messaging to create alignment
BUILD
a personal brand to maximize your potential
Meet Miriam Cleveland
Founder and Communication Strategist, Cleveland Communication Solutions
As a trusted thought partner for a variety of c-suite executives, Miriam helps professionals develop their leadership goals and create messaging that drives organizational results. With nearly three decades of experience working with global organizations that include Hewitt Associates, McDonald’s Corporation, and Cargill, Inc., she has developed tried and true internal communication solutions.
Miriam has a passion for taking very complicated, complex communication challenges and simplifying the messages to create alignment across all levels of the organization. She also has a proven track record for helping leaders communicate clearly and build better relationships with their teams.
She is a graduate of DePauw University in Greencastle, Indiana, and holds a Master’s degree in Managerial Communications from Northwestern University.
Solutions
Together, we can create unique communication solutions for you and your business.
Leadership Positioning & Organizational Branding
Build trust and credibility by connecting with your internal teams and external customers on an intimate level. CCS can help you articulate your company’s vision and align your message with future goals and execution plans.
Solutions: Messaging platform development and storytelling; Presentation skills assessment; Executive coaching; Communication protocol development; Stump speech development
Employee Engagement & Team Effectiveness
Engaged employees are the best brand ambassadors. If you involve them in the storytelling and equip them with the right information at the right time, they will advance organizational goals. To help employees know how they fit into the bigger picture, CCS will partner with you to create communication platforms and open forums to nurture connection with your teams.
Solutions: Employee communication planning & content development; Employee value proposition messaging; Internal meeting message mapping; Change management strategy; Team & individual recognition plans
Communication Project Management & Orchestration
Superior communication strategies often require orchestration of large projects or meetings. CCS will help you successfully deliver your project or event with experienced and clear communication to ensure all stakeholders feel included, particularly during times of change.
Solutions: Communication plan development & execution; Business case development; Change management planning; Strategic meeting agenda development and orchestration; Event show flow development
Supply Chain and Sustainability Communication Consulting
Now more than ever, consumers want to know more about where products come from. Supply chain teams have unique opportunities to amplify their stories—both internally and externally. By developing turnkey plans and communication frameworks, your business can provide information consumers can trust while building relationships up and down your supply chain network.
Solutions: Supply Chain & Sustainability message development; Supplier network communication; Crisis management framework
Career Planning & Personal Branding
First impressions matter. Whether you are looking to change roles or better capitalize on your leadership position, CCS has the tools to help you build your personal brand by coaching you through interview preparation, career profile development, and presentation skills training.
Solutions: Mock interviews; Career storytelling; Message mapping; Resume writing; LinkedIn profile development; Professional role playing and coaching; Speaking engagement vetting; Stump speech development
Let’s Connect.
We look forward to helping you tell your story.